byGrazi, a privately held legal entity, takes your privacy seriously and is committed to the security and protection of data from all its clients, partners, suppliers, and users of the website domain https://www.bygrazi.com.br and any other site, store, or application operated by the company.
This Privacy Policy is intended to inform you about how we use and disclose information collected during your visits to our site and in the communications we exchange with you.
This Privacy Policy applies only to information collected through the website.
BY ACCESSING THE SITE, SENDING COMMUNICATIONS, OR PROVIDING ANY TYPE OF PERSONAL DATA, YOU DECLARE THAT YOU ARE AWARE OF AND AGREE TO THE TERMS SET FORTH HEREIN, INCLUDING THE PURPOSES AND METHODS OF PROCESSING YOUR PERSONAL DATA MADE AVAILABLE ON THE SITE.
This Privacy Policy provides an overview of our privacy practices and the choices you can make, as well as the rights you can exercise regarding the personal data we process. If you have any questions regarding the use of personal data, please contact us at [email protected].
In addition, this Privacy Policy does not apply to any third-party applications, products, services, websites, or social media features that may be offered or accessed through the site. Accessing these links will cause you to leave our site and may result in the collection or sharing of your information by third parties. We do not control or endorse these third-party websites or their privacy practices, which may differ from ours. We recommend that you review the privacy policy of any website you interact with before allowing the collection and use of your personal data.
If you provide us with personal data relating to other individuals, you declare that you have the authority to do so and that you have obtained the necessary consent to authorize the use of such information in accordance with this Privacy Policy.
For the purposes of this Privacy Policy:
"Personal Data" means any information that directly or indirectly identifies or can identify a natural person, such as name, CPF (Brazilian taxpayer ID), date of birth, IP address, among others;
"Sensitive Personal Data" means any information that reveals, in relation to a natural person, racial or ethnic origin, religious belief, political opinion, union membership or affiliation with a religious, philosophical or political organization, health or sexual orientation, genetic or biometric data;
"Processing of Personal Data" means any operation carried out on personal data, whether by automated means or not, such as collection, recording, organization, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination, or otherwise making available, alignment or combination, restriction, erasure or destruction. It also includes any other operation as provided for by applicable law;
"Data Protection Laws" means all legal provisions regulating the processing of personal data, including but not limited to Brazilian Law No. 13.709/18 – the General Data Protection Law (LGPD).
We collect and use Personal Data to manage your relationship with us and to better serve you when purchasing products and/or services from our store, personalizing and improving your experience. Examples include:
Enabling you to purchase products and/or services;
Confirming or correcting the information we have about you;
Sending you information we believe is of interest to you;
Personalizing your experience on our store;
Customizing advertising based on your interests;
Contacting you via the phone number and/or email address you provided. This contact may occur through voice messages, automatic dialing equipment, SMS, email, or other communication means your device is capable of receiving, as permitted by law.
Additionally, Personal Data may be used when deemed necessary or appropriate: (a) under Data Protection Laws; (b) to comply with legal proceedings; (c) to comply with judicial, regulatory, or competent authority decisions, including authorities outside your country of residence; (d) to protect our operations; (e) to protect our rights, privacy, security, yours or others'; (f) to detect and prevent fraud; (g) to exercise legal rights or limit potential damages; and (h) as otherwise permitted by law.
THE PLATFORM IS NOT INTENDED FOR INDIVIDUALS UNDER THE AGE OF 18, AND WE REQUEST THAT SUCH PERSONS DO NOT PROVIDE ANY PERSONAL DATA.
You are not required to provide the personal data we request. However, if you choose not to provide it, we may not be able to offer full access to the store, specific features, or deliver the purchased product or service properly.
General navigation on the store is possible without any registration or data submission. However, some features may require registration and personal data, such as completing a purchase or ensuring delivery.
We may collect:
Contact Data: Name, surname, phone number, city, state, and email address;
Information you provide: Messages sent through forms (e.g., questions, complaints, suggestions, praise, etc.).
During navigation:
Location Data: Geolocation data while accessing the site;
Preferences: Preferences and interests (either directly provided or inferred);
Browsing Data: Information on visits, interactions with content/ads, browser, device, IP, location, referrer site;
Anonymous or aggregated data: Responses to surveys or analytics data;
Other info: Browser/device details, store usage, data collected via cookies, pixel tags, etc.
We do not collect Sensitive Personal Data.
We may share your personal data:
With partners or service providers (e.g., hosting, IT, anti-fraud, marketing, customer service, delivery, etc.);
With third parties who help manage the website;
In cases of business restructuring, merger, sale, transfer of assets or business.
Personal data may be transferred or accessed globally by our partners, in accordance with this Privacy Policy.
When visiting the site, data may be stored in your browser via cookies — text files containing limited info about your preferences or device. These do not typically identify you directly but help personalize your experience.
Examples of automatic collection:
Browser/Device: Operating system, resolution, browser version, language;
Cookies: Type, time on site, pages visited, preferences;
Pixel Tags/Web Beacons: Track site usage, email responses, marketing performance;
Third-party Ads: May use cookies/pixels to collect behavioral data.
You can configure your browser to block cookies, but it may affect site functionality.
Strictly Necessary: Enable secure navigation and login protection;
Performance: Anonymous metrics and visitor behavior;
Functionality: Store user preferences;
Advertising: Personalized ads based on browsing behavior.
You may request at any time:
Confirmation of data processing;
Access to your data;
Corrections;
Anonymization, blocking, or deletion;
Data portability;
Deletion (when consent-based);
Info about shared parties;
Info about consent refusal and consequences;
Consent withdrawal.
Requests may require identity confirmation. Some requests may be denied due to legal obligations.
We adopt organizational and technical measures to protect personal data. However, no system is 100% secure. If you suspect your interaction with us has been compromised, contact us immediately.
Our site may link to third-party websites. We are not responsible for their policies. Always review external privacy policies before sharing personal data.
We are not responsible for the data practices of platforms like Facebook, Apple, Google, Microsoft, etc.
We may update this Privacy Policy at any time. Significant changes may be communicated via email or a notice on the website.
Using the site after updates means you accept the revised terms.
To exercise your rights or ask questions about data use, please contact us at:
